Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 tenants unless a local ordinance or fair housing requirement mandates it. As a boutique manager, we can advise on local regulations, outline pros and cons for occupancy and cash flow, and implement your policy while ensuring compliance and fair treatment. -
Are you licensed?
Yes. We are a licensed property management company that follows industry standards, local regulations, and best practices for tenant screening, leasing, maintenance, and financial reporting. -
Can I reach you after hours?
Yes. We provide a 24/7 emergency contact for urgent repairs and safety issues, while routine inquiries and scheduled communications are handled during normal business hours to preserve our high-touch, responsive service. -
Can you put the money directly into my account?
Yes. We offer secure direct deposit for owner disbursements to ensure timely transfer of rental income; account setup is completed during onboarding for smooth, regular payments. -
Do you sell real estate too?
We focus on property management but can coordinate with vetted real estate partners or discuss any in-house sales services we offer to support owners who want to buy or sell investment properties. -
How and when do I get my checks?
Owner disbursements are made on a regular schedule—typically monthly—after rent is collected and expenses are reconciled. Payments are available via direct deposit or mailed check, and each distribution is accompanied by a clear statement. -
How is rent collection handled?
We use an online payment portal plus traditional options to maximize on-time rent collection, enforce lease terms consistently, and follow up on delinquencies. Our streamlined processes reduce owner risk and support steady cash flow. -
How long of a lease do you sign?
Standard leases are often 12 months, but we tailor lease length to market conditions and owner preferences. Shorter or longer terms and renewal strategies are available to optimize occupancy and returns. -
How much security deposit do you charge the tenant?
Security deposit amounts follow local laws and market norms; typical deposits align with one month’s rent or the legally permissible amount. We set deposit amounts based on rent level, property type, and tenant screening results. -
How soon can you start managing my property?
We can begin management as soon as the management agreement is signed and the property is ready for leasing. Our onboarding process—inspection, documentation, and marketing—moves quickly to minimize vacancy time. -
What type of properties do you manage?
We manage single-family homes, small multi-family units, condominiums, and small-scale commercial properties, providing tailored, hands-on management that protects property value and maximizes returns. -
What type of reports do I get and how often?
Owners receive monthly financial statements, a rent roll, and maintenance summaries as a standard. Custom reports, year-end summaries, and ad-hoc analytics are available to support your investment decisions. -
Who holds the tenant security deposit?
Tenant security deposits are held in a dedicated trust or escrow account in accordance with local statutes and our fiduciary responsibilities. We administer deposits transparently and follow legal requirements for accounting and return.

